Why New Clients Are Overrated: The Goldmine Within Your Existing Customer Base

Business
Written By Em Hewitt

Today I am talking all about keeping your clients happy, maximising their potential, and why that is the secret sauce to scaling to multiple six figures without breaking the bank (or your back). I believe that tapping into clients who are already a part of your business, making sure that you strengthen your customer journey, and ensuring that they continue to spend their dollars in your business is a strong way to grow and scale your business very easily. These tips will apply to you, whether you have a service-based business or product-based business.

In this episode I cover:

  • Why you should focus on customer retention

  • Some simple ways that will help you retain your customers

  • Mapping out your client journey

  • How you can turn your customers into your community

---

Create beautiful emails for your business with Flodesk and get 50% off your first year with my code SHAKIRAJADE or learn more at shakirajade.com/flodesk

Em Hewitt
Previous

Overcoming Limiting Beliefs and Navigating Relationships In Business with Mindset Coach Lewis Huckstep
Next

Using Facebook Ads To Propel Your Business Growth With Jess From JES Solution Marketing